Terms and Conditions of Cash on Delivery Service - Saadcom Telecom
1. The service provides cash on delivery service available in specific areas within the Kingdom.
It is recommended to confirm the service availability by contacting the customer service team before completing the order.
2. Additional fees
Additional fees may apply for cash on delivery.
The customer will be informed of the fees before order confirmation.
3. Qualifying application value
There is a minimum and maximum order value for which the service may be used.
You must ensure that your order value meets these conditions before completing.
4. Commitment to payment
The customer must prepare the full required amount upon receiving the order.
Shipping fees must be paid in advance to protect the store's rights.
Shipping fees range between 25 and 35 riyals, depending on the shipping company.
5. Cancel the order
In the event of refusal to receive or non-payment without an acceptable reason, the store has the right to cancel the cash on delivery service for future orders.
6. Check the order upon receipt.
The customer must ensure that the product is safe and matches what he ordered before paying.
The store is not responsible for the product after payment is completed.
7. Timeline for receipt
If the customer is late in receiving the order, the product may be returned to the store.
The store's refund or return policy applies.
8. Non-returnable products
Some products cannot be returned or exchanged after payment, such as personal or special products.
9. Contact Information
The customer must provide the store with correct and accurate contact information to ensure timely delivery of the order.
10. Privacy Policy
Customer data is used only to facilitate the purchase and delivery process, with full commitment to protecting the privacy of information.
11. Amendments
The Store reserves the right to modify these terms and conditions at any time, and customers will be notified of changes.
By choosing the cash on delivery service, you agree to all the terms and conditions above.
